Richmond Association of Realtors

Contact Us

8975 Three Chopt Road
Richmond, VA 23229
Phone: (804) 422-5000
Fax: (804) 422-5088
E-mail: Info@RARealtors.com



About RAR




  • How to Join
  • Education
  • Staff Directory
  • General Information
  • Sponsorship

RAR Members

For Consumers

Commercial Properties


Staff Directory

All phone extensions are based on (804) 422-XXXX.

To download a copy of our Staff Directory, including fax extensions, please click here.

Executive Department

NameTitlePhoneFaxEmail
Ralph Cantrell

Chief Executive Officer

Oversees RAR and CVR MLS staff and operations; reports to RAR Board of Directors and Executive Committee.
 
5005 5056  rcantrell@rarealtors.com
Kathryn Burke

Executive Assistant

Assists the Chief Executive Officer; handles Association events, awards, and board meeting minutes.

 

5010 5056 kburke@rarealtors.com

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Accounting/Finance/Administrative

ACCOUNTING HELP DESK: 422-5024
NameTitlePhoneFaxEmail
Bernie Leister

VP for Finance &
Administration

Directs, coordinates, and manages finance and accounting activities, technical services, and human resource support functions.

 

5008 5074

bleister@rarealtors.com

Julie Slack

Director of Finance

Responsible for all financial record keeping and reporting, including Human Resource functions, and asset management.

 

5017

866-237-9298

                    

jslack@rarealtors.com
Melissa Mason

Accounting Assistant

Responsible for daily record keeping of receipts and disbursements, and other functions required in maintenance of accounting records.

  

 5011 866-582-8483

mmason@rarealtors.com

 

Mark Luck

Director of Information
Technology

Manages all areas of responsibility of network development, including technology maintenance and security for business operations.

 

5022 866-913-8949 mluck@rarealtors.com
Tony Woolcott

Technology Specialist

Responsible for daily support, maintenance and planning for business technology.

 

5030 866-237-9367 twoolcott@rarealtors.com
Brad McAlexander

Maintenance Coordinator

Handles general maintenance and upkeep of RAR building.
 
5034 5075 bmcalexander@rarealtors.com

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MLS Operations

MLS HELP DESK: 422-5004
NameTitlePhoneFaxEmail
Laura Lafayette

Senior VP for Public Affairs & MLS

Oversees MLS department and operations. 
 
5007 5056 llafayette@rarealtors.com
Susan Featherston

Director of MLS Services

Manages MLS department, ensures Rules & Regulations and any changes approved by NAR, responsible for Tempo and iMapp systems and any related issues.

 

5014 5068 sfeather@rarealtors.com
John Hicks

Director of MLS Training & Outreach

Provides MLS training and support, finds and evaluates potential new MLS products and services, and teaches Advanced MLS Training Classes.

 

5035 5080 jhicks@rarealtors.com
Tracy Dance

CVR MLS Satellite Office Administrator

Handles Supra Key/MLS membership input in the satellite office, additions/modifications send in by agents, daily calls/e-mails from membership about use of Tempo, iLink, IRIS and any Rules and Regulations questions.

 

5026 5078 tdance@rarealtors.com
Jim Tomasello

MLS Technology Administrator

Handles all export processing for CVR MLS in regards to listing data, assists members with putting IDX or CIE.Net product onto their web sites, and provides technical support for members.

 

5025 5069 jtomasello@rarealtors.com
Kirsten Janca

MLS Technology Support Coordinator

Manages iCheck system, additions/modifications sent in by agents, daily calls/e-mails from membership concerning iCheck letters received or about the use of Tempo, iLinks, IRIS and any Rules and Regulations questions.

 

5027 5066 kjanca@rarealtors.com

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Professional Development and Member Services

EDUCATION HELP DESK: 422-5016
MEMBER SERVICES/REALTOR® STORE HELP DESK: 422-5032
NameTitlePhoneFaxEmail
Peggy Lynch

VP for Professional Development and Member Services

Oversees professional development, standards administration, and member services.
 
5006 5060 plynch@rarealtors.com
Jennifer Brown

Director of Education

Oversees the operation and marketing of The Real Estate School and serves as the school liaison for the Real Estate Board, VAR & NAR.

 

5019 5063 jbrown@rarealtors.com
Jan Schofield

Director of Member Services

Oversees operations for association membership, the REALTOR® Store, lockbox services and front office.

 

5065

866-237-9567

                      

jschofield@rarealtors.com
Paul Maxwell

Director of Member Services Operations and Professional Standards

Oversees Membership processes and reporting; administers Ethics/Professional Standards program; manages RAR satellite office.
 
5020  866-237-9566 pmaxwell@rarealtors.com
Karen Thorn

Retail Store Manager

Manages daily operations of sales and inventory for the physical REALTOR® Store and Realtorstoreonline.com.

 

5002 5070 kthorn@rarealtors.com
Ashley Michalosky

Education Coordinator

Oversees course set up and operation, and handles course marketing and promotion.

 

5018 5057 amichalosky@rarealtors.com
Velma Hatcher

Member Services Specialist

Assists new and existing members with membership application processes and inquiries regarding membership types and services; maintains database with documented information changes for members/firms.

 

5029 5062 vhatcher@rarealtors.com
Patty Dearing 

Member Services Specialist

Assists new and existing members with membership application processes including membership types and services.

 
5055 5064 pdearing@rarealtors.com  
Margaret Holyer

Member Services Technology Specialist

Coordinates Supra key/lockbox program, provides training and technical support for Supra products to members and assists members with key agreement application processes.

 

5021 5061 mholyer@rarealtors.com
Shelley Brooks

Member Services Specialist

Greets, directs and assists members and visitors to the association; assists in processing documentation and inquiries to member services departments.

 

5000 5088 sbrooks@rarealtors.com
Denise McDonald

Member Services Specialist

Assists new and existing members with membership application processes including membership types and services.

 

5072  5067 dmcdonald@rarealtors.com
Theresa Mallory

Member Services Specialist

Assists new and existing members with membership application processes including membership types and services.

  

5058 5089 tmallory@rarealtors.com
Tracey Evans 

Member Services Specialist

Assists new and existing members with membership application processes including membership types and services. 

 

5028  866-522-5617 tevans@rarealtors.com
Cathy Leach

Member Services Specialist

Assists new and existing members with membership application processes including membership types and services.

   

5075  866-522-5620 cleach@rarealtors.com
Teresa Neff
Member Services Specialist
 
Assists new and existing members with membership application processes including membership types and services.

  

5082 tneff@rarealtors.com

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Public Affairs

NameTitlePhoneFaxEmail
Laura Lafayette

Senior VP for Public Affairs & MLS

Oversees public affairs department, including communications, government affairs, and sponsorship. 
 
5007 5056  llafayette@rarealtors.com
Kathryn Burke

Assistant to the Senior VP for Public Affairs & MLS

Assists the Senior Vice President for Public Affairs and MLS; handles Association events, awards, and board meeting minutes.

 

5010 5056 kburke@rarealtors.com
Kellie Whitlow

Director of Development

Directs the sale and preparation of RAR's advertising for all outlets, including print, television and web; coordinates the sponsorship program and initiatives to recruit and retain affiliate members.

 

5009 5059 kwhitlow@rarealtors.com
Kelly Surmacewicz

Director of Communications

Drafts and edits RAR publications and e-newsletters, press releases and maintains RARealtors.com.
 
5031

866-237-9568

                    

ksurmac@rarealtors.com
Elizabeth Sacre

Development Coordinator

Assists with all aspects of sponsorship including record keeping, correspondence, event coordination, and creation and distribution of promotional materials.
 
5084 5077 esacre@rarealtors.com
Elizabeth Hancock Greenfield

Director of Government Affairs

Serves as primary liaison to elected officials; promotes Richmond REALTORS® Political Action Committee.
 
5023 866-237-9317 egreenfield@rarealtors.com

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