Meet Our InstructorsDonna V. Austin, ABR, ABRM, GRI, SRES
Donna Austin, an experienced Virginia Real Estate Broker since 1985, presently operates her own company specializing in sales and consulting. She has managed two referral companies and sold both residential and commercial properties with regional firms. Donna trains throughout the Commonwealth in advanced designation courses including the Accredited Buyer Representative Course, Senior Real Estate Specialist, and Graduate REALTOR® Institute for the National Association and the Virginia Association of REALTORS®. She is also a local Richmond Association of Realtors instructor.She is the recipient of VAR's Educator of the Year Award for 2003 and the Ethics Leadership Award for 2004. DonnaA@RARealtors.com
Donna Procise, ABR, ABRM, GRI
Donna Procise entered the real estate profession in 1979 and received her Virginia brokers license in 1985. Since she began her real estate career, she has sold residential real estate, developed and run a property management company, been a managing broker, and trained for several companies throughout Virginia. She also served on the Board Of Directors of the Richmond Association of REALTORS. Donna's real estate teaching career began in 1985. She teaches pre-licensing for salesperson and broker applicants, continuing education courses, and several designation courses for the Richmond Association of REALTORS®, the Virginia Association of REALTORS®, Virginia Commonwealth University, and other associations throughout the Commonwealth of Virginia. She has twice been named "Instructor of the Year" for the Richmond Association of REALTORS® Donna is a nationally approved ABR instructor, a state certified GRI and Ethics instructor, and an adjunct faculty member of Virginia Commonwealth University. DonnaP@RARealtors.com
Mitchell L. Appelrouth, ABR, CRS, GRI
Real Estate Instructor Information: State certified instructor in the following subjects since 1990: Principles of Real Estate; Real Estate Law; Real Estate Appraisal; Real Estate Finance; Real Estate Brokerage; License Prep Class for Salesperson and Broker Candidates; Continuing Education Class; Post License Class; Limited Service Agency; New Member Orientation Class. Professional Awards, Designations and Education: Graduate of the University of Florida with a Bachelor of Science Degree in Business Administration; Licensed Real Estate Broker; Graduate of the Realtors Institute (GRI); Received designation as a Certified Residential Specialist (CRS) and Accredited Buyers Representative (ABR); RAR Realtor of the Year; RAR Educator of the Year; Designated as Realtor Emeritus by NAR; Member of the Real Estate Educator Association (REEA). Mitch@RARealtors.com
Keith Kreuer, ABR, ABRM, CHMS, CRB, CRS, CSP, GRI, QSC, SRES, e-Pro Certified 
Keith has been licensed in the real estate business since 1994. He is an Accredited Buyers Representative, an Accredited Buyers Representative Manager, a Certified Home Marketing Specialist, a Certified Residential Broker, a Certified Residential Specialist, Certified Staging and a Certified Sales Professional. He is also a Graduate of the Realtor® Institute, Quality Service Certified, and a Seniors Real Estate Specialist and is e-Pro certified. Keith is also a certified Mentor for Brian Buffini and Company. During his career in the business, Keith has been honored as a Multi-Million Dollar Producer as a selling REALTOR® and has been inducted into the Richmond Association of REALTORS® Honor Society. Since 1994, Keith has sold real estate, managed multiple real estate offices, and been the Director of Education and Risk Management for over 5,000 REALTORS®. Since 1995, Keith has trained over 10,000 REALTORS®. Keith currently practices his residential real estate career in Midlothian, Virginia and trains for the Richmond Association of REALTORS®, Virginia Association of REALTORS®, National Association of REALTORS®, REALTORS® Institute, and the Real Estate Buyers Agents Council. In 2008, Keith started his own Teaching/Training & Coaching Company and is also President of a Real Estate Investment Company. Keith@RARealtors.com
David C. Snipes, ABR, e-PRO, GRI, SRES
Dave is the broker/owner of Cloverleaf Realty, Inc. Cloverleaf Realty, Inc. is a full service real estate firm located in Hanover County, Virginia and licensed in Virginia and North Carolina to provide residential and commercial sales, leasing and property management. Dave's real estate teaching career began in spring 2004 and he currently teaches all of the Richmond Association of REALTORS®' core classes which include New Member Orientation, MLS Training, Continuing Education, Post Licensure training, Principles of Real Estate, Broker and Principles prep. Dave is certified by the National Association of REALTORS® to teach NAR courses such as Accredited Buyers Representative core courses, several Elective courses, the Senior Real Estate Specialist, and the NAR Home From Work Course. Dave is a trained mediator through VAR and is on the mediation list at RAR. He is currently serving on the Pro-Standards committee for RAR. In 2006, he was named Educator of the Year by the Richmond Association of REALTORS®. Dave has an extensive background in construction and holds Virginia Masters Licenses in Air Conditioning/Heating, Electrical, Gas Fitting and Plumbing. He also holds a Class "A" Contractors License. Dave is also a licensed Auctioneer in Virginia. Dave@RARealtors.com
John Hicks, e-PRO certified trainer
John began his real estate career in 1986 and earned his brokerage license and GRI Designation by 1988. He managed a real estate office and owned an appraisal company for over four years while earning membership into the Million Dollar Sales Club three times. John has served on the Ocean County Board of REALTORS® board of directors for over three years, and NJ Shore MLS board of directors for over one year. John began training in the mid '90's for the Greater New Jersey Multiple Listing Service (MLS). He has continued his career as a trainer for TReND, and currently the Director of MLS Training & Outreach and the Director of CVRMLS Commercial Division. He teaches numerous hands-on courses for MLS subscribers and has become a certified e-Pro Trainer.
JC Cancelleri
For nearly ten years JC served as the Director of Virginia's Fair Housing Office. In that capacity he reviewed hundreds of fair housing complaints. He worked closely with the Real Estate and Fair Housing Boards as well as with the Attorney General's Office and the Department of Housing and Urban Development. He has made more than 150 fair housing presentations to local real estate associations, property management groups, community associations, governmental entities and nonprofit organizations. For the past five years JC has been the featured fair housing speaker at the VAR's annual legislative conference and the Virginia Association of Housing Counselor's annual convention. He has authored articles on fair housing for Units Magazine, which is the National Apartment Manager's trade magazine and for the Fair Housing Coach, which is another national publication. JC is also certified by the National Association of Realtors to teach a multicultural marketing class to agents interested in diversifying their business to different cultures. Now in private practice JC continues to provide fair housing training from one end of Virginia to the other. He also represents individuals who have been discriminated against. His practice otherwise has a business focus as he specializes in working with owners and executives to develop and leave a legacy, which sometimes takes a different vision and motive to accomplish than other aspects of being successful.
Timothy D. Freshly
 Timothy, an Ohio native, is a 1994 cum laude graduate of Allegheny College (PA) where he majored in Political Science and participated in varsity football and track. He received his Juris Doctor in 1997 from the University of Richmond's T.C. Williams School of Law where he also served as President of the Student Bar Association during his third year. At Shaheen & Shaheen, P.C., Tim concentrates in the area of Real Estate law and Estate Planning. He has been with Shaheen & Shaheen, P.C. since 1998 and is an Assistant Vice President and Officer of the firm. Tim is a member of the Virginia State Bar, the Henrico County Bar Association, the Virginia Bar Association, and the American Bar Association. Tim is a Continuing Legal Education instructor for the National Business Institute, an Instructor with the Richmond Association of REALTORS®, and conducts various seminars throughout the year for real estate agents.
Pat Turner
Pat Turner has been appraising real estate in the Commonwealth of Virginia for over 35 years. He began his career working with Chesterfield County Assessor's Office. He opened P.E. Turner & Co., Ltd. twenty-nine years ago and has established the firm as one of the premier residential real estate companies in the nation. Mr. Turner is recognized across the United States as a leader in his profession. He has taught appraisal courses all around the country. He is the longest serving member of the Virginia Real Estate Appraisal Board, which he has chaired as well. He is currently serving his third term on the Board. He has been the keynote speaker at many nationwide conferences, including NAR, the Appraisal Institute, and others. He is often quoted in newspapers across the country, including The Wall Street Journal and Washington Post. Mr. Turner has received many accolades and awards, most recently receiving VAR's Appraiser of the Year Award for 2007.
Michael P. Lafayette, Esq.
 Michael is a partner in the law firm of Lafayette, Ayers & Whitlock, PLC in Henrico County. He concentrates his practice in real estate, business and ABC law. Michael represents clients in both commercial and residential real estate transactions. He is legal counsel to the Richmond Association of REALTORS®/CVRMLS, has been a speaker at many seminars covering various real estate topics, has written curriculum for numerous real estate continuing education courses, and is involved in revising real estate forms for CVRMLS.
James E. Cain, CMPS™ Certified Mortgage Planning Specialist
As a native of Richmond , Jim Cain has familiarized himself with the diverse real estate landscape in the Richmond Metropolitan area. With over 25 years experience in the mortgage business, Jim has extensive insight into the lending field. As a CMPS™ (Certified Mortgage Planning Specialist) and a degree in economics, he is well prepared to explore the best mortgage solutions to meet the client's short and long-term financial objectives. Jim realizes the challenges his clients may face in maximizing their financial investment in a home and adds, "I am careful to listen intently to what my clients say and ask the right questions so that an informed decision will be made." Jim's commitment to customer service has earned him numerous professional achievements. He has closed over three quarters of a billion dollars in personal loan production and ranked in the top 200 in units and volume in the in 1998 and 2007, respectively. He consistently ranks in the top 2% in closed loan volume every year amongst his peers at SunTrust. He is a licensed Real Estate Finance Instructor for the Commonwealth of Virginia, was President of the Virginia Mortgage Bankers Association in 2001, and currently serves on the Lender Advisory Board for the Virginia Housing and Development Authority (VHDA). Please let Jim's extensive mortgage experience work for you.
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